LEAD WITH RESPECT is first about leading - facing one's core challenges - and doing so with respect by developing a culture of problem solving and recognizing everyone's efforts in shaping new ways of working together

LEAD FROM THE GROUND UP is about going to the gemba to hear customers' real requests and see people's present difficulties in order to face our own core challenges and get the team to agree on how to formulate them

ALIGN SUCCESS WITH VALUE is about visualizing customer quality and delivery needs so that everyone can see the gaps to a steady flow of value and what could be done to bring value closer to customers through kaizen

MANAGE BY PROBLEM SOLVING shows how to routinely develop each person by using problem solving as a teaching method and grow a culture where problems are seen as a good thing and the main source of progress

INVOLVE EVERYONE IN IMPROVEMENT is a way to develop people both in terms of technical skills and leadership ability by leveraging their experience and problem-based teaching to deepen knowledge and thinking

LEARN TO LEARN means acquiring the wisdom to seek what we have to learn as opposed to learn more of what we already know, and is the key to discovering both new allies and new techniques to find innovative ideas

ENCOURAGE INITIATIVE to develop leaders is the key to a dynamic, vital business as people are aligned with the core challenges and respond locally i by experimenting if they are supported by their management

INTENSIFY COLLABORATION is the real secret to successful innovation as people shape new solutions together from listening to each others' problems, sharing their reasoning and bouncing ideas off each other

This final lesson concludes this exploration of The Gold Mine Trilogy Masterclass, with The Gold Mine, The Lean Manager and Lead With Respect. We hope you've enjoyed and learn from it - let us know your thoughts!